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March 2020

Supporting a Remote Workforce 💻

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COVID-19 Response

Marin Mac Tech Supporting Remote Workers

Marin Mac Tech, like many of you is finding its way through the new pandemic landscape of COVID-19. We aware of the the burdon that social isolation is putting upon daily businesses and the engine of commerce.  That’s why we remain open and ready to help keep you and your business working. We have many tools to call upon that make working from a remote location seamless and productive. For example, our unified communications service, called Elevate, includes an integrated VoIP phone that travels with you everywhere, as well as file sharing, chat, and simple video conferencing tools.

We’ve always prided ourselves on making on-site technical support easy and available to all. However, during this period, we realize that an in-person meeting may not alway be best. We are offering more remote appointments to address this constraint. Although remote, we remain committed to creating the same successful responses to your technology needs. There will still be the need for Marin Mac Tech to make on-site visits for things like hardware set up and network improvements. However, it is our first duty to protect the health and safety of our employees, clients and our community. We continually monitor the  recommendations from Marin County HHS  and adhering to them to do our part to prevent the spread of the coronavirus.

Please help to protect our community by adhering to the following recommendations:

  1. Opt for a remote appointment if you or a member of your family have any symtpons of a cold or flu.
  2. Clean your work surfaces and your computer prior to your tech’s arrival. Apple has created a detailed guide for cleaning your Mac.
  3. If an on-site appointment is nesseccary our technicians will not be shaking hands and prefer the “what’s up dude” head-nod or a simple mutual bow.
  4. Our technicians wear latex-free gloves to proectect against contaminated surfaces and prevent the spread of viruses.

Thank you for your continued support and cooperation. We are committed to helping our community get through this epic struggle.